Hi Mark

I want to thank you for your exemplary customer service.  I am totally impressed and equally pleased with your attitude, your knowledge and your overall approach to resolving my MTS E-Mail problem.  To say I am unimpressed with MTS would be an understatement!

I am so grateful for the referral that led me to your company – again – thank you very much for everything.  I will be passing your name on to anyone I know business or personal that would appreciate the excellent and timely service you offer to your clients!

Tale the rest of the day off and enjoy your weekend –

Regards –
S. Rusk